Privacy Policy – Vovk Felix Apartments Vovk Felix Apartments respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Czech laws. 1. Data Controller The accommodation provider operating under the name Vovk Felix Apartments is responsible for processing personal data related to direct bookings and guest accommodation. Contact email: prague.shortstay@gmail.com 2. Personal Data We Collect When you make a reservation or stay at one of our apartments, we may collect your name, contact details, reservation dates, number of guests, payment information, and identification details required for guest registration under Czech law. 3. Purposes of Data Processing We process personal data to manage reservations, provide accommodation, communicate with guests, complete legally required guest registration, process payments, maintain accounting records, and comply with applicable legal obligations. 4. Legal Basis Personal data is processed where necessary to perform an accommodation contract, comply with legal obligations, or pursue legitimate interests permitted by applicable law. Where consent is legally required, we will request it separately. 5. Service Providers We may use third-party service providers, including Smoobu for reservation management, Stripe for payment processing, and guest registration software for legally required registration procedures. Personal data is shared only where necessary for these services. 6. Data Retention Personal data is retained only for as long as necessary for the purposes described in this policy or as required by applicable Czech and European legislation. Different retention periods may apply to booking records, accounting documents, and legally required guest registration records. 7. Data Security We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. 8. Your Rights Under the GDPR, you may have the right to access, correct, delete, or restrict the processing of your personal data, object to certain processing activities, and request data portability where applicable. You also have the right to lodge a complaint with the Czech Data Protection Authority (ÚOOÚ). 9. International Data Transfers Where service providers process personal data outside the European Economic Area, appropriate safeguards will be applied as required by the GDPR. 10. Contact For questions about this Privacy Policy or requests concerning your personal data, please contact us at prague.shortstay@gmail.com.